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ICT Services Capita SIMS Accreditation 2014

ICT Services School Survey Capita Accreditation

We would like to thank all schools for their time and participation in the survey.


ICT Services Accreditation 2015

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Summary of audit:

A well organised and efficient partner who has forged a strong relationship with RM both as ICT Services and HfL. There is much to be gained by sharing the current best practices used by both partners – RM and HfL.

Learning & Performance Institute as a ‘Technical Support Centre’



ICT Services successfully renewed its accreditation in 2015 with the Learning and Performance Institute as a ‘Technical Support Centre’. The process involves the review of all services supplied by ICT Services , submission of marketing and contractual documents, review of ICT Services policies and procedures, whole day consultation with an institute consultant. Following the consultation an ‘Approval Visit Report’ and Action Plan is presented by the Institute to support its findings.ICT Services is committed to working in accordance with:


Comment from the Learning and Performance Institute:

ICT Services is applauded for its commitment to quality, its receptiveness to new ideas and the desire to continuously improve in a commercially sensitive manner. In the context of the current accreditation review, it is confirmed that ICT Services is entirely worthy of continued accreditation with the Institute.

Capita SIMS



2014 Accreditation

Capita comment: "The overall scores of 5.02 for Value for Money and 5.27 for Overall quality indicate ICT Services offer good value and a Very Good level of service. The majority of scores were in the 'Very Good' range for Primary and Secondary."

Further details of the accreditation will be published in due course.