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Charges & Cancellations
Schools will not be charged for requests made of a statutory nature provided these requests are made through the Hertfordshire County Council electronic booking form, available via Solero. Examples of statutory requests include Special Educational Needs (SEND) related meetings, Child Protection and Educational Psychologists’ reviews.
Requests of a non-statutory nature (include parent teacher consultations, first language assessment unless related to SEND, school educational reviews, school assemblies, drama, story telling) and those booked directly with the provider, will be chargeable in full to the requesting school.
* Files marked with are only accessible from within a Hertfordshire School or educational setting connected to the Hertfordshire Internet and Connectivity Service.
To cancel a booking made using the e-booking form
For cancelling your spoken language interpreting request through HITS:
For cancelling your sign language/lipspeaking interpreting request through CLARION: