Payroll Service Desk Portal

The Payroll Service Desk portal is the new way to contact us for schools and academies:

It replaces the HR Payroll Queries inboxes except Schoolspayrollforms@hertfordshire.gov.uk which remains the only way to submit payroll forms.

For HR Advisory matters, Schools and Academies will need to contact HFL’s HR Advisory Service directly: HFL Education: HR services portal or 01438 544463

Access Payroll Service Desk portal

To get started using the portal, please refer to the following documents, the Frequently Asked Questions, and the Sunrise Recording below which demonstrates how to navigate the system: