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Help

Last updated on 30 April 2021

In this section you will find a set of user guides and videos to help you with using the new website and FAQs which will be added to as required.

Browsers

If you experience problems using the website please make sure you are using one of the following browsers to ensure you have the best experience - Chrome, Firefox, or the new Microsoft Edge browser based on Chromium.

We advise that you do not use Internet Explorer (IE) or Edge (legacy version) which are older browsers as we cannot guarantee the website will display or function correctly. Microsoft is with drawing support for these older browsers.

Microsoft: Internet Explorer and Edge life cycle

We recommend you contact your school IT support for advice. 

Please note that some HCC systems linked from the Grid may require you to use IE. This is outside of our control.

User guides

User guide 1 - Getting started

User guide 2 - Search

User guide 3 - Accessing restricted content

User guide 4 - Registering and logging in

Registering

Logging in and password problems

Changing login details

Accessing content

Finding information

Publishing or updating content 

Support

The Herts for Learning Digital team can be contacted via the following:

Contact us form

Online chat on the website between (9.30am-4.00pm) or send a message out of hours

Telephone: 01438 544464 (option 6, option 3)

First published 25 November 2020 - Last updated on 30 April 2021