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Who leads what/who to contact in Hertfordshire. HCC or HFL?

Last updated on 15 April 2025

The core contract - HCC

The Local Authority is responsible for all maintained schools in Hertfordshire, and accountable for creating and maintaining support, challenge and intervention systems to support all areas of our work, including standards, buildings, finance and other operational support.  We also provide the strategic leadership for SEND, safeguarding and Early Years support for all schools and settings.  Over many years, we have worked with you to develop a complex, but locally evolved eco-system that has enabled schools, settings and trusts to deliver high standards in a challenging landscape.

HCC commissions HFL, a not-for-profit company which is owned by Hertfordshire schools and the LA, to provide much of this educational support and challenge to maintained schools via the ‘core contract’. The core contract also covers some of the Local Authorities work related to academies and free schools.

An overview of services available to maintained schools via the core contract is provided in the ‘trees’ diagrams attached (or a tabular format for those that prefer it).

Hertfordshire County Council contacts for Inclusion and Skills and Education.

Support offered by HCC or HFL Education - 'wheels'

Are you confused about who is leading what in Hertfordshire and who you can contact for support whether a maintained school, setting or academy.  In an attempt to help with this, we have created 'wheels' to visually demonstrate the services HFL Education offers (either directly, or on behalf of the LA), and those that the LA (Hertfordshire County Council) offers directly.

HFL Education contacts (previously Herts for Learning)

This poster contains key contacts for school, setting and trust services – it is not a structure chart, and does not contain all HFL  teams’ names. This is intended to give you a starting point in HFL to help route you through to the right person to help you, and is intended to provide a path in for support, or a point of escalation.

Last updated on 15 April 2025